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Policies, Terms and Conditions:

 
Copyright and Trademark Notice  by  Real Hot Stuff - USA


Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of this Store, Real Hot Stuff - USA, Copyright © 2010, ALL RIGHTS RESERVED.  You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
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Credit Cards  by  Real Hot Stuff - USA


We accept Visa/Mastercard/Discover.
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Customs Duty  by  Real Hot Stuff - USA


Customers are responsible for the Customs Duty of your country. We will not be responsible for any Customs Duty charge applied to your package(s). We can mark your package as a 'Gift' and declare the value at a lower price to avoid the Customs Duty, but it does not guarantee that you will not have to pay the duty. You will be responsible for it.
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Links  by  Real Hot Stuff - USA


This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we are not responsible for the operation of, or content located on or through any such site.
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Money Orders, Cashier’s Checks, Company Checks, & Personal Checks  by  Real Hot Stuff - USA


We accept money orders, cashier’s checks, personal checks, and company checks. Personal checks have to clear before an order is shipped out. .
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Multiple Product Orders  by  Real Hot Stuff - USA


For a multiple product order, we will ship all products contained in the order at the same time. If your order contains products that are available and unavailable, your entire order will only be shipped when the unavailable items are back in stock. You will be charged for all products contained in a given order at the time the order is made, plus any applicable shipping charges. You will only be charged for shipping at the rate quoted to you on your purchase receipt.
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Order Acceptance Policy  by  Real Hot Stuff - USA


Your receipt of an electronic, or other form of, order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Real Hot Stuff - USA reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.
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Other Conditions  by  Real Hot Stuff - USA


These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether Real Hot Stuff - USA signs them or not. We reserve the right to make changes to this site and these Conditions at any time.
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Out of Stock Products  by  Real Hot Stuff - USA


We will ship your product as it becomes available. Usually, products ship the same day if ordered by 12:00PM, or by the next business day if your order is received after this time and for orders received on Saturday, Sunday or any major holiday. However, there may be times when the product you have ordered is out-of-stock which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping.
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Privacy  by  Real Hot Stuff - USA



We keep your personal information private and secure. When you make a purchase from our site, you will provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.

Our secure servers protect your information using advanced encryption techniques and firewall technology.

To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the Sample Store site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.

When entering any of our contests or prize drawings, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a contest or drawing you are also included in our newsletter list to receive notice of promotions, specials and new additions to the Sample Store site. You may unsubscribe from this news list by following the unsubscribe instructions in any email received.

We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.

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Privacy on Other Web Sites  by  Real Hot Stuff - USA


Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy. Real Hot Stuff - USA is not responsible for the actions of third parties.
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Shipping Policy/Methods  by  Real Hot Stuff - USA


Shipping Time -- Most orders received before 12:00PM will ship the same day, provided that the product ordered is in stock. Most orders received after 12:00 PM will ship the next business day. Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement.

We cannot guarantee when an order will arrive (USPS First Class Mail). Consider any shipping or transit time offered to you by Real Hot Stuff - USA or other parties only as an estimate. We encourage you to order in a timely fashion (there is also expedited shipping) to avoid delays caused by shipping or product availability.

Shipping Methods:

Standard shipping - USPS First Class Mail with tracking (larger orders may be upgraded at the same flat rate)

Standard International Shipping - USPS First Class International

United States Postal Service:
- First Class Mail
- Priority Mail
- Express Mail

FedEx:
- Express Saver (3 days)
- 2Day
- Standard Overnight


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Typographical Errors  by  Real Hot Stuff - USA


In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Real Hot Stuff - USA shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Real Hot Stuff - USA shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Real Hot Stuff - USA g shall immediately issue a credit to your credit card account in the amount of the incorrect price.
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Warranty/Returns  by  Real Hot Stuff - USA


Returns are accepted 30 days after the order is made. Refunds are issued when the item(s) are received. Shipping and insurance are non-refundable (free shipping included).

We offer a 90 day warranty on all products sold in this shop. If you are having any issues with your item just open a support ticket and we will get back to you the same day.

Customers are responsible for shipping fees back to us for both returns and replacements (we take care of shipping to you).
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